HOTEL MANAGEMENT

HOSPITALITY MANAGEMENT

We are a team of hospitality industry experts, with both depth and breadth to our experience and capabilities. This allows us offer our partners management services for a range of hospitality property types, from urban landmark properties, exclusive destination resorts, and convention centers to other lodging and real estate developments.

If you would like to discuss how we could help you, or you would like to find out more about our hospitality management services, contact us today. Or read on for more detail on our services and skills:

HOTEL MANAGEMENT

We specialize in professional hotel management services and offer international management expertise in supporting luxury, premium, and midscale segments of the industry, including full-service hotels, select service hotels, resorts, boutiques, and hotel residences.

Our approach to hotel operations is bespoke; we focus our individual attention on each property to maintain its identity and design concept, as well as its efficiency, through continuous monitoring. Our hotel management expertise includes:

  • Hotel operations
  • Finance and accounting
  • Sales and marketing
  • Revenue management
  • Human resources
  • Training and development
  • Information technologies
  • Purchasing
  • Maintenance and engineering
BESPOKE MANAGEMENT SERVICES

We offer a range of sub-specialties within each of these categories, and can build hotel management solutions to precisely suit your needs. A detailed list of our available skills and services includes: 

Finance and accounting

  • Setup of operational accounting and control policies and procedures
  • Financial reporting, forecasting, and budgeting
  • Internal and external audit management
  • Cashflow analysis
  • Centralized shared accounting services and systems for multi-property entities

Sales and marketing

  • Experience and presence in local markets
  • Marketing strategy, planning, and implementation
  • Brand identity development: facilitation and supervision
  • Recruitment of professional sales and marketing personnel
  • Development and administration of sales and marketing training 
  • Advertising, promotion, and direct marketing
  • Public relations and corporate social responsibility
  • Loyalty and affinity program development
  • Development of sales incentive programs

 Revenue management and ecommerce

  • Comprehensive competitive analysis
  • Pricing strategy to increase revenues and profitability
  • Bespoke revenue forecasting tools
  • Distribution solutions
  • Website design management and implementation
  • Social media and online reputation management

 Information technology

  • Property management systems
  • Point of sale (POS)
  • Sales and catering solutions
  • Back-of-house management systems (accounting, stock management, and payroll)
  • Networking firewall and security
  • Collaborative solutions and email
  • Public branch exchange (PBX) systems (public telephone switchboard)
  • In-room entertainment systems (IP TV, AV solutions in public areas)
  • Guest internet solutions
  • Guest request management systems
Made by Sectorlight
BACK TO TOP